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European consumers are cutting back on eCommerce but still embracing new technologies & subscription services

A recent survey of 6,000 people in six European countries by Worldline found that consumers are most concerned about the rising cost of living. As a result, 56% are buying less online, even though 77% still shop online more than once a month. Despite these challenges, European consumers are still keen to embrace new technologies […]

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UK retailing already offering discounts as seasonal bad weather hits

UK sales of clothing and shoes declined last month (July 2023 – usually a busy month for summer fashion shopping) as consumers held back from updating their seasonal wardrobes. Therefore retailers are ramping up promotions to try to persuade shoppers to spend more after July’s wet weather hit business. https://www.bbc.co.uk/news/business-66429307

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What does a future-proof high street look like?

Headlines about the decline of High Streets are now as regular as Amazon Prime deliveries But it’s not all bleak news. This article by Valentine Quinio, Senior Analyst at Centre for Cities uses examples from places that are doing well to see what a sustainable, long-term future could look like for the Great British High […]

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UK 65+ online grocery retail doubled in 3 years

Recent figures from Kantar state that 12.6% of UK grocery sales were carried out online in March 2022 compared with 8.0% three years ago – a significant rise and one that suggests adoption will be permanent. Interestingly, Kantar says that UK shoppers over the age of 65 are now integral to this, with the proportion […]

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Gwen Morrison on the the Intersection of Digital Innovation & Physical Retail

Gwen Morrison, Partner, Candezent Advisory, joined This Week in Innovation hosts Brian Sathianathan and Jeff Roster for a discussion on the rapid evolution of retail, the buildout of the metaverse and the state of voice technology. https://thisweekininnovation.com/episode/gwen-morrison-partner-candezent-advisory-on-the-the-intersection-of-digital-innovation-and-physical-retail This weekly podcast covers key forces driving innovation in retail and CPG. In this episode Gwen discusses the latest trends […]

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NRF’s Big Show 2022 Report

Gwen Morrison, Partner with Candezant Advisory, reports on the National Retail Federation’s Big Show 2022. Writing for The Robin Report, Gwen covers such topics as: How the uneven attendance of both brands and retailers reflects the current and future state of retail The innovations that could shape physical stores The need for agility in a […]

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World Retail Congress 2021 report is now out

Ian McGarrigle, Chairman of the World Retail Congress and Candezent Advisory member, has informed us that the latest World Retail Congress (WRC) report is available to download:https://www.worldretailcongress.com/congess-content/issue-13-the-retail-world-2021-end-of-year-review This end of year issue has inputs from leading retailers and commentators from around the world on how 2021 has fared for them and looking forward to 2022.

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Bringing Xiaomi Branded Stores to the UK

Terry Greenwood, Partner Candezent Advisory, recently led a complex programme of work to bring Xiaomi branded retail stores to the UK. The first store opened in July 2021 and several more are now planned. Terry has also written some further lessons for both brands and retailers which we’ve shared here: Projects like these are fascinating, […]

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White paper – International Association of Department Stores

You may have seen our recent Candezent in Conversation video with Selvane Mohandas du Ménil, the Managing Director of International Association of Department Stores and Alan Treadgold, Founding Partner, Candezent Advisory. As a follow-up to that, we have created this white paper to download. Topics covered include: Introduction to Selvane and the International Association of […]

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Candezent in Conversation – Selvane Mohandas du Ménil

In this video recorded on 2nd June 2021 Selvane Mohandas du Ménil, Managing Director, International Association of Department Stores speaks with Alan Treadgold, Founding Partner, Candezent Advisory.